We have recently returned from a trip to New Zealand where we met with valued existing customers and made new connections we hope to stay in touch with.
Not only were we enamoured by the food, wine and scenery – oh the scenery! – but also the people. Thank you for making us feel so welcome.
The one thing that came up time and time again on our trip was the confusion about our products, in particular, where they are made and who has an exclusive distributorship or is a RADCOFLEX agent. In fact, these questions are not exclusive to NZ! We have received numerous enquiries from all over the world, so let’s take the opportunity to clear up some of the confusion...
RADCOFLEX Australia products are made in Australia – our Head Office and Manufacturing Division is in Seven Hills, New South Wales and assembly work can be done at all our branches.
RADCOFLEX Australia has no exclusive distributorships nor any agents. Anywhere. Worldwide.
We have recently been made aware that lesser quality products are being imported from overseas and being sold as RADCOFLEX Australia products, or as an equivalent product – which they are not. We are also aware that some businesses are misrepresenting our product and the relationship they have with our business.
We manufacture quality products at a fair price – if you are going to pay a bit more for quality, you have every right to get what you pay for!
This has led to us opening up a new service to provide reassurance that you have bought a genuine, RADCOFLEX Australian made product. Please click here to be directed to our Genuine RADCOFLEX page with further information.
Once again, thank you to everyone we met in New Zealand. We can’t wait to return to your beautiful country.